Top 6 Video Conferencing & Virtual Meeting Platforms

Virtual meeting platforms, as their name suggests, enable your employees to interact with each other regardless of their location. Such platforms come with the best possible functionality to make virtual meetings and conferencing as efficient and smooth as possible.

Below we bring you one of the top platforms to use for virtual meetings and video conferencing:

Top Most Virtual Meeting Platforms

1. WorkHub Connect

workhub connect

Workhub Connect is one of the finest virtual meeting platforms

Using it, you don’t have to manually check for a new query as its AI-based helpdesk ticketing system automatically reads customer feedback and converts the query into a ticket. Later, the tickets are assigned to a relevant person based on predefined instructions.

To help you resolve customer queries better, they are divided into various tasks based on their technicality.

You can also generate a task by putting the required information in it and assigning it to someone on your team, along with a specified deadline. And this whole practice makes it easier to satisfy and communicate with a customer regarding their problem. 

Moreover, Workhub Connect supports integrations from multiple customer touchpoints, which enables you to gather customer queries from all possible platforms in a single place. 

So,by integrating with emails, business websites, or social media sites like Facebook & Twitter, businesses can collect every customer concern in a single place, thus saving not only employees’ processing time but also customers’ time. 

Now, the most important concern for any organization is its data security. 

However, with WorkHub Connect, you don’t have to worry about it, as it comes with the best security standards, including PCI DSS compatibility to encrypt data, whitelisting & blacklisting of data sources, and SSO (Single Sign-On) / Login via Social Media options. 

So, with such robust data security, WorkHub Connect is safe from every unwanted threat in regard to organizational data.

Nonetheless, every platform has its limitations, and this platform is no exception: It is yet to come with the ability that enables its users to find whether or not the recipient has read their message or not. 

Still, all in all, it is one of the best virtual meeting platforms to use.

2. Skype

skype

Skype was one of the earliest virtual meeting platforms to offer free voice and video chatting. It started operating in 2003.

Despite the fact that the majority of users continued to use Skype for remote communication with family and friends, it has made a comeback by offering features for companies.

Instant messaging, screen sharing, recording, audio and video conferencing, and document collaboration are all available during Skype virtual meetings.

Due to unique features like discussion subtitles and chat recordings, Skype stands out from its competitors. Additionally, Skype for Business offers strong security features and Microsoft Office integration.

It is also included in Microsoft Office programs (e.gWord, PowerPoint, OneNote). Its additional features include surveys, picture creation, and live subtitles.

Nevertheless, few choices for business-specific customization are available for users while using Skype.

3. Google Meet

google meet

The video conferencing service Google Meet (previously Google Hangouts) is completely integrated with Google’s G Suite program, making it a great option for companies currently utilizing Google Suite.

Using Google Meet’s group chat and group phone features, team members may stay in touch all day. Users may quickly send a Google Meet link and call-in number to invite participants by integrating Meet into Gmail and Google Calendar.

Collaboration is made possible through screen sharing and virtual whiteboard possibilities. Without having to download any additional software, meeting participants may attend from their mobile, tablet, or laptop.

It is simple to arrange, host, and join meetings thanks to its user-friendly design with storage space for meeting recordings of 15 GB.

However, it does not have any integration with Microsoft. Despite being one of the popular virtual meeting platforms, it offers few interactive features compared to the other relevant platforms.

4. Microsoft teams

microsoft-teams

Microsoft teams is a collaboration solution for companies of all sizes. Up to 300 individuals may participate in video conferences using the free tier, which also includes document and screen sharing, recording, and group conversations.

The sharing of files and desktops is simple, making collaboration easier. For the Business and Enterprise editions, there are customizable choices for file management, video, and audio conferencing, and data storage.

In addition to this, it comes with enhanced security measures and compatibility with Microsoft 365. It also comes with  10GB of online storage for file sharing and transferring.

That said, in its free edition, there is no option for phone dial-in or meeting recording. Moreover, new users may find the user interface a little complicated.

Read: 5 Key features of a Good Employee Management System

5. GoToMeeting

gotomeetings

High-definition video conferencing, in-meeting discussions, conference calling, and screen-sharing tools are all available on GoToMeeting. Besides, it is one of the most user-friendly virtual meeting platforms.

The “raise a hand” and polling choices are one of the features on this platform that encourage meeting participation and cooperation.

GoToMeeting is a great alternative that gives consumers flexibility and dependability. Businesses may personalize online meetings with video conversation transcriptions, configurable team settings, and unique URLs for meeting invites.

This platform comes with a call Me to function with no PINs or passwords required. Furthermore, collaboration is made simple with a virtual whiteboard, sketching tools, and handoff control. Lastly, unlimited meeting records storage in the cloud.

But, GoToMeeting comes with a few in-room chat options. Also, other languages cannot be translated using the transcription feature. Importantly, background blurring requires a separate program to function.

6. WebEx

webex

WebEx is a virtual conference platform for teams of all sizes with chat, audio, and video options. WebEx is one of the best virtual meeting platforms for newly-hired remote employees since it has unique features for training, webinars, and technical assistance.

Breakout rooms, screen sharing, live polling, and virtual backdrops are just a few of WebEx’s notable user-friendly features to encourage interaction and collaboration.

The “actual gesture” emoji function is among the more entertaining possibilities. When you give your screen a thumbs up, the platform’s AI turns it into a response emoji.

WebEx offers Transport Layer Security (TLS), which includes encryption, firewall compatibility, third-party accreditations, and secure scheduling options if your company is concerned about security.

It comes with excellent security, including secure scheduling options, firewall compatibility, encryption, and third-party accreditations. Moreover, real-time transcription and translation services into 100+ languages.

With that said, no cloud storage is available for its free version with limited customer support. Importantly, it is more costly than the majority of its competitors.