WorkHub

Who’s using Tasks?

Awesome Features!

Tasks is loaded with everything required to maintain a steadfast Customer Service & Team Collaboration.

Automating Ticketing System

Tasks saves time and reduces the efforts required in repetitive tasks. Provide the best, most intuitive support over all your desired channels while proactively understanding customers’ requirements to serve excellence like never before.

Multiple Channel Integrations

Impress your customers with availability and seamless transition over all channels of their choice. Blend conversational experiences, including live chat and contact center support to provide the quickest response to your customer queries.

Ticket Prioritization

You can define constraints to route incoming tickets to the right agent or right department and trigger actions. WorkHub Tasks empowers you to automate the ticket creation, assigning, prioritization, and routing processes.

Accurate Reporting Manager

WorkHub Tasks offers a built-in comprehensive analysis and reporting engine to generate charts and reports about various tickets, tasks, and agents’ activities. The admin is provided with full controls so that they can assign tickets and deadlines manually.

Customer Support and Services

Keep track of what is happening inside your organization and improve your customer experience by blending support channels and resolving issues without having to worry about any time constraints on the way.

Personalization

Personalize mailing communication functionality with a customizable email template. Build trust with your customers using a distinctive contact approach and make sure you always reply to the customers using your own company domain.

Different Verticals. Different Needs. One Platform.

WorkHub Tasks is a diverse platform that offers seamless helpdesk ticketing system that businesses from different verticals can benefit from.

IT & Networking Tracking

An IT-based organization usually has multi-location offices, branches, and warehouses. In this way, many assets like laptops, printers, power inverters, desktops, etc., have to move from one place to another based on exclusive requirements. WorkHub Tasks can help you track all such queries from a single platform via smooth ticket generation for each task at hand.

Retail and Ecommerce

Your customers don’t want a product or service. They want to be delighted with their shopping experience. At the same time, unhappy customers want your time and quick response on different channels to quickly get their problems resolved. WorkHub Tasks enables you to amaze your customers with omnichannel customer service with its reliable automated helpdesk ticketing system.

Retail and Ecommerce

Your customers don’t want a product or service. They want to be delighted with their shopping experience. At the same time, unhappy customers want your time and quick response on different channels to quickly get their problems resolved. WorkHub Tasks enables you to amaze your customers with omnichannel customer service with its reliable automated helpdesk ticketing system.

Transport and Logistics

The transportation industry demands extensive digitization and automation to provide its customers with the best online assistance. Connecting your customers with a fast, efficient and affordable system is possible now with WorkHub Tasks. Provide your logistics team with our reliable ticketing solution that enables tracking of real-time shipping, delivery, return and refund status of items. Moreover, you can also strengthen your internal team collaboration for different avenues with WorkHub Tasks. 

Customer Support and Services

With Tasks, you can speed up request processing and issue resolutions by streamlining internal processes like service requests or IT support. Besides keeping track of what is happening inside your organization, you can improve your customer experience by blending support channels and resolving issues any time, any day. Tasks is a simple information sharing and ticketing software with real-time data making you capable of taking customer relationships to the next level.

Customer Support and Services

With Tasks, you can speed up request processing and issue resolutions by streamlining internal processes like service requests or IT support. Besides keeping track of what is happening inside your organization, you can improve your customer experience by blending support channels and resolving issues any time, any day. Tasks is a simple information sharing and ticketing software with real-time data making you capable of taking customer relationships to the next level.

WorkHub Task Integrations

Integrate all relevant customer data using our powerful integration functionalities.

Supplement Your Customer Support Efforts with the Powerful Helpdesk Ticketing System.

Provide great support across different channels without breaking a sweat.

Book A Demo Today