Benefits of implementing WorkHub Tasks for your Business
Easily integrate your required marketplaces with WorkHub Tasks and offer the best customer support through this platform to anywhere in the globe.
WorkHub Tasks works as a bridge between your e-commerce store and customers, helpdesk ticketing system ensures a quick response to queries.
Various mailboxes from multiple service providers can be configured easily in WorkHub Tasks. It is designed to broaden your support circle.
No need to check every day for new emails and queries. WorkHub Tasks AI-based helpdesk ticketing system is designed to automatically read all customer feedback and convert a single query into a ticket. It is then assigned to the relevant person as per the category of the ticket.
Once the ticket lands into the helpdesk ticketing system, each customer query is divided into relevant tasks based on their technical requirement. Each expert from the relevant category is allotted their query. If needed, you can also create a manual task assignment by simply entering the information and assigning it to the relevant person with its deadline. With this process, customer communication becomes simpler and manageable.
Our platform is designed to support multiple channel integrations best customer support. Easily check all customer queries from a single platform. Channels including email service, your business website, or social media sites like Facebook & Twitter, every customer query is handled through WorkHub Tasks. This helps save your process time and wait time for customers as well.
Every business is concerned about the security measures for the protection of their data. With WorkHub Tasks, there is no need to worry about this! Our promise is to offer top-notch security that meets our standards. These standards include; PCI DSS compatibility to encrypt data, whitelisting & blacklisting of data sources, and SSO (Single Sign-On) / Login via Social Media options. With these standards, WorkHub Tasks has become a safe ground for data and avoids any unwanted threat.
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